GENTLE SHEPHERD COUNSELING CENTER
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  • Home
  • About
  • Clinicians
  • Get Started!
  • Services
    • Adults
    • Teens
    • Children
    • Marriage + Couples
    • Families
    • Trauma Treatment
    • Groups
    • Therapeutic Approaches
  • Insurance + Fees
  • FAQ
  • Our Policies
  • Contact
  • Careers
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YOUR CART

  Frequently Asked Questions

How often will I see my counselor?
Occurrence of sessions is determined by the level of care needed and is a collaborative effort between you and your therapist.  It is common to see a therapist every other week, initially.  This can be adjusted as therapy progresses.  
How many sessions will I need?
There is no general number of sessions needed.  This is a collaborative effort between you and your counselor.  Your therapist will create a treatment plan. Once treatment goals have been reached, some people choose to wrap up services while others choose to check in every so often for maintenance purposes.
Do you accept Medicaid/Medicare plans?
Unfortunately, we are not in network with Medicaid or Medicare plans.  To see a list of accepted insurances click: Insurance + Fees 
What if I don't want faith integrated in therapy?
Many people know us as a faith-based Christian counseling center.  This simply means that our therapists all have a foundational belief in Christ and are able to integrate faith into sessions if a client should desire.  Please know, GSCC is open to people of all belief systems!  
What ages do you serve?
We treat a wide variety of ages and populations at GSCC!  Each therapist has a specific age range that they are trained to work with.  We see as young as 4 years old through late adulthood.
How long do sessions last?
Sessions are scheduled for 53 minutes.  Billing codes for more or less time spent in session are adjusted in certain circumstances.
Do you offer 24/7 crisis services?
GSCC offers outpatient services only.  We do not have on call therapists or 24/7 phone monitoring.  

​Crisis services:

Stark County Crisis:  330-452-6000
National Crisis Hotline: Dial 988
National Crisis Text-line:  Text 4hope to 741-741
or simply dial 911
Are you accepting new clients?
Yes!  We are always accepting new clients.  

There are some factors that may affect eligibility:  severity of presenting concerns, insurance, and schedule restrictions.

Counseling services at GSCC are in high demand.  We cannot promise a specific time or day for scheduling.  If you wish to see a specific therapist, wait times to be seen may be increased. 
How much does a session cost?
Session cost is dependent on if you are using insurance or self-pay. All insurance plans are different.  We will run your benefits to check how much you will pay each session including copay, percentage after insurance, and deductible amounts.  See our Insurance + Fees page for more info!
Do you offer marriage counseling?
Yes, we have several therapists who treat couples, marriages, and families.  
How can I pay my bill?
The simplest way to pay your bill is to log on to your client portal.  The portal also gives you options to save cards to your account, making bill pay simple!

You may also call our office to pay via phone with a card or mail a check.

GSCC Main

1469 S. Main St.
​North Canton, OH 44720

GSCC Annex

1401 S. Main St., Suite 201
​North Canton, OH 44720

Contact

Phone: 330-499-3065
Annex Phone: 330-768-7357
Email: [email protected]
​Fax: 330-499-2497

​ ©Copyright 2025 Gentle Shepherd Counseling Center, Ltd.  All Rights Reserved.